Privacy Policy

Last updated: May 10, 2025

Data Protection Commitment: We never share your personal information with third-party platforms for marketing or advertising purposes.

Introduction

Mangan.ph ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information

  • Contact Information: Name, email address, phone number, and delivery address.
  • Account Information: Username, password, and profile information.
  • Payment Information: Credit card details, billing address, and other financial information necessary to process payments.
  • Order Information: Food preferences, order history, and favorite restaurants.

Location Data

Mangan.ph collects location data solely for the purpose of providing you with accurate delivery services. Your location helps us:

  • Show restaurants that deliver to your area
  • Calculate accurate delivery times and distances
  • Enable delivery riders to find your address efficiently
  • Provide you with relevant restaurant recommendations

You can adjust your location permissions in your device settings at any time, but please note that this may affect the functionality of the app.

Device Information

We collect information about the device you use to access our Service, including:

  • Device type, operating system, and browser type
  • Device identifiers
  • IP address
  • Mobile network information

Usage Information

We collect information about how you interact with our Service, such as:

  • Pages or screens you view
  • Time spent on those pages or screens
  • Navigation paths between pages or screens
  • App features you use
  • Search terms you enter

How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Manage your account and provide customer support
  • Improve and optimize our Service
  • Communicate with you about promotions, updates, and other information related to our Service
  • Detect, prevent, and address technical issues, fraud, and other illegal activities
  • Comply with legal obligations

Third-Party Sharing Policy

We do not share your personal information with third-party platforms for marketing or advertising purposes. Your data is only shared with:

  • Restaurants to fulfill your orders
  • Delivery partners to complete your delivery
  • Payment processors to handle transactions (in encrypted form)
  • Service providers who assist us in operating our Service
  • Legal authorities when required by law

These partners are bound by strict confidentiality agreements and are only permitted to use your information to provide services related to Mangan.ph.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. All payment information is encrypted and processed through secure payment gateways. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability

To exercise these rights, please contact us at privacy@mangan.ph.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: privacy@mangan.ph
  • Phone: +63 912 345 6789
  • Address: 123 Mabuhay St., Makati City, Philippines